FAQs

Most asked questions

Shopping Basics

  • RAZIB CLOTHIERS, KUBWA MODERN MARKET
  • ADDRESS: SHOP 22, BLOCK 22, KUBWA – FCT, NIGERIA

You can send your measurements. We’ll provide you with the necessary parameters for the measurements. We will send you a guide Or arrange a video call with you.

Yes, we can, if you’re making orders worth 800,000 naira and within Abuja, Nigeria. You’ll just have to make an upfront payment before we come.

Yes! Your order is shipping from Nigeria, so depending on the destination country, you may incur duties.

YES please. Suppose the fabrics are workable. However, it will not be our responsibility to arrange for the delivery of the fabric to our location and cover any associated costs.

Starting from 35,000 naira depending on style. Some styles could cost more.

Sewing costs start at 85,000 naira for Agbada, depending on the design you settle for.

Payments

Customers have the option to make an upfront payment of at least 70%. The balance is expected to be settled upon presentation of completion confirmation before the final delivery.

Single Orders take 1-2 business days to process before they are shipped. Once shipped, delivery time depends on your location.

  • Nigeria: 1-5 business days
  • West Africa: 3-7 business days
    Other Parts of Africa: 2-7 business days
  • Outside Africa: 4-7 business days

We partner with Flutterwave, a payment platform that allows you to pay with international credit cards and other popular mobile money options.

Shipping & Returns

Within a week or two (depending on the number of outfits).

  • Our refund and returns policy lasts 7 days. If 7 days have passed since you receive your order, we can’t offer you a full refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Read More About our Return Policies

If you need to change your order, please call our customer services team on  WhatsApp or Phone Call: +234-906-363-6837

Contact

Still have questions?